A London pottery studio run by talking to an agent that changes nothing without approval

Courses, attendance, firings, pieces with QR codes, money and people, with no outside SaaS.

1. 01Twenty sectionsDashboard, people, Keramos, classes, courses, drop-in, kiln, firings, invoices, e-mail, enquiries, website traffic. Owners see everything, teachers only what they need.
2. 02Classes without a middlemanOne form: type, description, photos straight from the phone, weekly dates with one button, price and places. After saving, the website shows the change at once.
3. 03Kiln and queuesWhat waits for bisque and for glaze, a new firing and the planned ones. “Done” moves every piece in the firing forward.
4. 04The firing in 3DThe kiln, the shelves and every piece in 3D. Customers see the planned date on their piece's page, behind the QR label.
5. 05Owner's dashboardMoney received online and at the studio after refunds, where it comes from, pieces at each stage, how full classes are and what each kiln fired.

An agent that reads both brands' data, asks when unsure and proposes a change on a card. Nothing happens until the owner approves.

1. 01It hears youYou speak and stop. Whisper, on our own server, writes it down in a few seconds.
2. 02It works on itWhat it heard shows under the pot, so you know it understood. The clay on the wheel keeps turning while it looks.
3. 03It answers aloudThe answer is spoken and also written below. Tap the pot to stop it and speak again.
4. 04A refund, approved“Refund Maya £20.” There were several Mayas, so it asked which one with buttons. The card shows the amount and the words the customer will read; asked again, it didn't pay twice.
5. 05Both brands at once“Top five customers across Studio Rhei and Sway this year”: both databases joined on e-mail, after refunds, with test accounts flagged.

A shop and gallery with its own panel: listing a piece from the phone, orders, couriers, Etsy and eBay.

1. 01A new pieceUp to eight photos straight from the phone, how many (one for a one-off: once sold it stays as “Sold out”), parcel size sets the delivery price.
2. 02Order in the shopArrows set the order in the shop. Each piece shows its price, how many are left and how many have sold.
3. 03The shop on the siteCategories show once they have pieces. A sold-out piece can be viewed but not added to the bag. Changes reach the site within minutes.
4. 04Orders from Etsy and eBayMarketplace orders in the same panel: address, the buyer's note, booking a courier and the label like any other order.

An account with no password: bookings, make-up classes, card payment, firing their own piece and its status.

1. 01Paying by cardStripe's own card form, so card details never touch our server. The place is held for 15 minutes while paying.
2. 02Photos of the pieceGuided photos around the piece on a marker mat: one at every twelfth of the way round and two low ones.
3. 03Size and 3D shapeA minute later they see the size and the 3D model, and the outline goes on their piece and into the kiln plan.
4. 04AI photo checkA model recognises the type and stage of the piece and warns when something is off, e.g. it is already fired.
5. 05Where my piece isThe QR label opens the piece's page: stage, any fee due and the address. No name or e-mail, so a label on a shelf gives nothing away.